Search
Quick:
Orders & Payments

Refund Policy and How to Request a Refund

Understand our refund policy and learn how to request a refund for your purchase.

1 min read 150 views Updated Apr 13, 2026

Our Refund Policy

We want you to be completely satisfied with your purchase.

When Can You Get a Refund?

  • The product key hasn't been revealed or activated
  • Technical issues prevent key activation
  • Duplicate purchases

How to Request a Refund

  1. Contact our support team via the Contact page
  2. Provide your order number
  3. Explain the reason for your refund request
  4. Our team will review and respond within 24-48 hours

Important: Once a key has been revealed or redeemed, we cannot offer a refund as digital products cannot be returned.

Was this article helpful?

Your feedback helps us improve our support content.